Cancellation/Refund Policy
General Information
⚠️ In Case of Product Damage or Issues: If the product you receive is damaged or has any issues, please share a video and photos along with your order ID and a description of the problem. We will exchange the product at no extra charge.
Important Notes:
- We take utmost care in packing your order. Please ensure you check the size and read the description box before making a purchase.
- Once the payment is made and the order is placed, cancellations and refunds are not entertained.
- If the mistake is on our side, we will exchange the product without any hassle.
We hope you understand that we do not accept returns, refunds, or cancellations once an order is placed. If you have any questions before making a payment, please contact us or WhatsApp us.
Refund Process
Eligibility for Refund: Refunds are available only for items that are damaged or have issues and cannot be exchanged. Requests for refunds must be made within 30 days of the purchase date.
Refund Request:
- To initiate a refund, contact our customer service team with your order number and details of the item(s) you wish to return.
- Upon approval of your refund request, you will receive instructions on how to return the item(s) to us.
Refund Turnaround Time:
- Processing Time: 3-5 business days from the date of receipt of the returned item(s).
- Refund Credit Time: 5-7 business days for the refunded amount to be credited to your bank account or original payment method.
Please note that the total time for the refund to be completed may vary depending on your bank or payment provider.
Exchange Policy
Exchanges:
- Exchanges are allowed within 72 hours of receiving the package.
- Upon receipt of your package, your products will be examined, and once approved, you will receive a new product.
Order Cancellation
We reserve the right to cancel your order under the following conditions:
- If you use unauthentic, illegal, or hacked coupon codes to obtain discounts.
- If you use coupon codes that have not been legally provided by us or our authorized partners.
We are not obligated to provide a specific reason for the cancellation of such orders. Our team or company is not responsible for any loss you incur after ordering from our site using unauthorized coupon codes.
Contact Information
For any questions or concerns regarding our Cancellation/Refund Policy, please contact our customer service team.